ChatGPT experiences elevated errors on April 2
A new gateway layer allowed too few concurrent requests per node and rejected requests above that limit.
- First observed
- Apr 2, 2026, 3:00:00 PM
- Disclosed
- Apr 2, 2026, 3:00:00 PM
- Status
- Resolved
- Confidence
- 99%
- Organization
- OpenAI
- Last reviewed
- Sep 1, 2026
Observed
Facts supported by sources
- Some users could not start new ChatGPT conversations.
- The disruption lasted from 6:00 a.m. to 10:47 a.m. PDT; the stored times are converted to UTC.
Assessment
Interpretation, not observation
No additional interpretation recorded.
Impact
Impact
Failed new ChatGPT conversations over approximately four hours and 47 minutes.
Response
Response
OpenAI increased the gateway layer's concurrency limit.