Regional database disruption affects ChatGPT and Codex
Cloud maintenance reduced the capacity of a regional identity service; ChatGPT conversations and some Codex requests failed.
- First observed
- Jul 19, 2026, 4:08:00 PM
- Disclosed
- Jul 19, 2026, 4:08:00 PM
- Status
- Resolved
- Confidence
- 99%
- Organization
- OpenAI
- Last reviewed
- Sep 1, 2026
Observed
Facts supported by sources
- A regional database replica failure reduced the capacity of an internal identity service.
- ChatGPT conversations, Voice, Work Mode, Connectors, files, and some Codex requests were affected.
- The UTC times were converted from PDT.
Assessment
Interpretation, not observation
No additional interpretation recorded.
Impact
Impact
Partial outage of several user-facing functions for approximately 57 minutes.
Response
Response
OpenAI manually rerouted traffic and announced stronger capacity planning, failover, and error controls.